01788 572685

Email: info@rugbydoubleglazing.co.uk
Visit us: 41-43 Temple St. Rugby CV21 3TB


The Network Veka Customer Charter
Your assurance of peace of mind with every installation

Network only takes the best - then makes sure they stay the best with a series of standards, rules and obligations that are strictly monitored by the organisation centrally.

From the moment your guarantee is registered by Network Veka you are immediately protected by all of the assurances, which are spelled out clearly in the unique Network Veka Customer Charter.

This Charter sets every Network Veka Member apart from other companies because it immediately tells you, the homeowner, what you have a right to expect, not only during the installation but for the whole of the guarantee period.

That is why nearly 16,000 homeowners every year choose Network Veka and discover for themselves that there really is a different way of choosing PVC-U home improvements

We Promise you

A fully comprehensive Ten- Year Insurance Backed Guarantee on every Network Veka registered installation

... assuring you of complete peace of mind from the moment you request your guarantee on windows,doors,conservatories and roof line (fascia, soffits and guttering) installations.

A Deposit and Staged Payment Protection Guarantee on every deposit paid / and or staged payment made on every Network Veka registered installation

... backed by an insurance policy in the name of Network Veka

A Ten year Product Guarantee of up to 10 years

... gives you the assurance of a trouble free life with all products fitted if maintained as described.

All surveyors and installers trained to Network Veka's strict standards

... Rugby Double Glazing employs its own installation teams so you know exactly who you are dealing with.

All work complies with Building and Fire Regulations

... Rugby Double Glazing will not cut corners to make sure you are safe and secure

Every customer receives a confidential Customer Satisfaction Questionnaire

... allowing Network Veka to check that we get it right every time and allowing us at Rugby Double Glazing to drive our standards with suppliers and installers.

If you are considering replacing your windows or doors or building a conservatory we are the local authorised installer covering Rugby, Daventry, Lutterworth, North Warwickshire, Southern Leicestershire and the West Midlands.

Call us on Rugby 01788 572685 or e-mail us at info@rugbydoubleglazing.co.uk

Network Veka Customer Charter

The Network Veka Customer ...
Network only takes the best - then makes sure they ...


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