01788 572685

Email: info@rugbydoubleglazing.co.uk
Visit us: 41-43 Temple St. Rugby CV21 3TB

 

99.5% Positive Feedback in an Independent Customer Satisfaction Questionnaire

As at 25th June 2012 after 14 months of membership, Rugby Double Glazing is proud to have achieved 99.5% positive feedback in an independent Customer Satisfaction Questionnaire.

Every customer of Rugby Double Glazing is invited to answer Five Questions

As part of our drive to continually improve our service and maintain standards,a Customer Satisfaction Questionnaire is sent independently and directly from Network Veka to each and every customer. This ensures the replies received are a genuine reflection of how our customers perceive the service they have received. The questions asked are:

1. Were the undertakings of the sales representative completed to your satisfaction?

100% Positive feedback from one hundred and twenty customers (one hundred and twenty customers questioned).

2. Were the fitters courteous and efficient?

100% Positive feedback from one hundred and twenty customers (one hundred and twenty customers questioned.

3. Was the installation completed professionally?

99.17% Positive feedback from one hundred and twenty customers (one hundred and twenty customers questioned).

4. Was your home left free of work debris?

99.17% Positive feedback from one hundred and twenty customers (one hundred and twenty customers questioned).

5. Would you recommend the company to potential customers of Network Veka?

99.50% Positive feedback from one hundred and twenty customers (one hundred and twenty customers questioned).

Overall Score

99.52% Positive feedback from one hundred and twenty customers who purchased windows doors and conservatories from Rugby Double Glazing between April 2012 and 25th June 2012.

So if you are looking for double glazing, composite doors, UPVC doors, Fench doors, Patio doors or a conservatory call now on Rugby 01788 572685

Rugby Double Glazing is your local Network Veka authorised installer covering Rugby, Daventry, Lutterworth, Southern Leicestershire, Warwickshire and the West Midlands

Customer Satisfaction Questionnaire

99.5% Positive Feedback in an ...
As at 25th June 2012 after 14 months of membership, ...

 
 

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